Receiving testimonials from happy clients is essential in growing your animation business. Here are 7 ways to ask animation clients for powerful testimonials.
1) Decide On When the Right Time to Ask Is
The best time to ask for customer testimonials is right after an animation project has been completed to make sure that your client still has a fresh memory of your performance and customer service.
2) Offer An Incentive
If you want your animation clients to read your emails and respond, you need to give them a good reason.
3) Provide Several Options
According to Bright Local's consumer review survey, most clients are asked for customer testimonials in person, via email, or over the phone.
4) Give Your Client a Review
A great way to get testimonials from your clients is to send one to them first.
5) Create Your Own Personalized Email
Animators should create a personalized email as this will help encourage clients write honest and detailed reviews.
6) Provide a Set of Questions
Some clients may not be sure what to say in a testimonial or you might not get the information you're looking for, so it's best to provide your clients with a fixed set of questions.
7) Follow Up Kindly On Your Request
After you've sent a testimonial request to a client, feel free to send a follow-up after a week.