Loom is an online tool that you can use to record both videos and screen captures which you can then send to your clients. Here are 5 benefits of using Loom for client communication:
1. Allows easy communication
Using Loom allows you time to compose your reply, record, and send it to the client, all while preserving your personality and true intentions in your message.
2. Solves time differences and logistical issues
Video messaging with Loom solves this time boundary that time zones create and allows you to transact with your clients in a much more efficient way. Also, it allows you and your client to talk about important things regarding your animation project while allowing you to be productive in your work. It’s a win-win!
3. Allows you to share more thoughts and ideas
Loom video recording lets you share ideas that might not have gotten the proper attention during your meeting time.
4. You can show it and say it
With Loom, you can use drawing tools and markers right on your screen to act as a whiteboard wherein you can mark specific details that you want your viewer to focus on.
5. It de-escalates frustrated or upset clients
Instead of replying to an angry client via plain text, you can express your concern and empathy through the Loom video recording. Likelier than not, your client will appreciate the more-than-usual effort you took to reply.