Why is it essential for freelance animators to learn how to maintain good client relationships? It is because clients can mean the difference between a flourishing business and a failing business.
Here are 7 tips on how you can maintain good and lasting relationships with your clients:
1. Communicate
Be available to your client and communicate in a timely manner.
2. Build trust
Show the clients how you respond, interact, and engage. Deliver projects on time, do exceptional work, and communicate effectively and clearly.
3. Identify the client's current and future needs
Identify what else they might need from you in the future, where you could genuinely be of help, and which opportunities are worth your time.
4. Be positive
Show the energy and confidence that you want your clients to feel about your work.
5. Speak your client's language
The key is flexibility. Adapt to your client's style, formality, and preferred method of communication.
6. Exceed expectations
Always establish boundaries, but be on the lookout for moments when you can go the extra mile.
7. Be open-minded
Consider each client situation individually and be open to adjust your work processes.